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Loews Portofino Bay Hotel: Complete guide

Loews Portofino Bay Hotel: Jet away to the Italian Riviera

Welcome to Orlando Informer’s coverage of Loews Portofino Bay Hotel, one of three premier on-site hotels at Universal Orlando Resort. As Universal’s flagship hotel property, Portofino Bay offers the most luxurious accommodations and the largest amount of amenities of the five on-site venues. These pages include extensive information about Portofino, as well as the largest full-screen, high-resolution photo archive of this hotel available on a single website (over 200 images).


Please be advised that, from January to June 2020, Portofino’s guest rooms will be renovated. The work will go floor by floor, and temporary walls will block off those hallways where the enhancements are being done. Keep in mind that there may be some noise during this time.

Skip to: General information | Seasonal rates | Cancellation policy

Loews Portofino Bay Hotel entrance signLoews Portofino Bay Hotel’s entrance sign


Portofino Bay Hotel – general information

This AAA 4-Diamond award-winning hotel is modeled after the famous fishing village of Portofino on the Italian Riviera. Nestled around a picturesque harbor, the hotel’s design and amenities are all intended to complement the illusion of “being there” and provide a stage for each guest to enjoy a fun and romantic Mediterranean escape.

  • Address: 5601 Universal Blvd, Orlando, FL 32819-7888
  • Phone: 407-503-1000; Fax: 407-503-1010
  • Official Loews website
  • Official Universal Orlando website
  • View this hotel using the OI custom-made Google map
  • Opened in May 1999
  • 750 rooms
    • 198 garden-view standard
    • 242 bay-view standard
    • 94 club-level deluxe
    • 18 Despicable Me-themed kids’ suites
    • 12 Portofino suites
    • six Villa suites
    • two Governatore suites
    • one Presidente suite
  • Rooms start at 450 square feet
  • Prices for standard rooms range between $329 and $544 per night
  • Each room offers the epitome of European luxury and elegance with authentic Italian furnishings and marble accents
  • Club-level rooms are located throughout the hotel. The private lounge is 3,500 square feet and is located off the main lobby
  • Hotel amenities include eight different restaurants and lounges, and over 12,000 square feet of retail shopping around the picturesque Harbor Piazza and bay
  • Recreation
    • Mandara Spa: services include massage, skin care, beauty, body treatments, hydromassage, steam and sauna, lounges, refreshments, and hair and nail care
    • Three pools to choose from: the Beach Pool, an ideal place for the family to spend the day together; the Villa Pool, a more exclusive pool experience with upgraded amenities; and the Hillside Pool, conveniently accessible to guests staying in the east wing of the hotel and perfect for anyone looking for a quiet place and more privacy
    • Dive-in movies: catch the “movie of the week” on a big screen poolside on select nights, located at the Beach Pool
    • Poolside activities: from ping pong tournaments to pool basketball and bocce ball to hula hoop contests and arts and crafts, you’ll find something fun to do poolside for the whole family at the Beach Pool
    • Shopping: the hotel offers five different retail stores, from an art gallery to the latest in resort and Universal Orlando wear
  • Special events
    • Musica Della Notte: “Music of the Night” showcases a unique blend of classic opera and romantic and festive music, along with “popera” favorites. Activities begin nightly at sunset (weather permitting)
    • Harbor Nights: a quarterly wine-tasting and jazz event designed to capture the ambiance of the Mediterranean. Call 407-503-1407 for reservations or more information
  • Signature dining options
    • Trattoria del Porto: a three-meal-a-day restaurant featuring character dining in the evenings
    • Bice Restorante: a trend-setting restaurant that first opened in Milan, Italy and which features Northern Italian cuisine. Its decor combines Old World elegance with modern chic. Call 407-503-1415 for reservations
    • Mama Della’s Ristorante: featuring authentic Old World favorites from Tuscany and Naples. Mama herself often greets guests in person and encourages everyone to “Eat! Eat!” Throughout the evening, strolling musicians create a memorable atmosphere. Call 407-503-DINE (3463) for reservations

Portofino Bay Hotel mapPortofino Bay Hotel map


Portofino Bay Hotel – seasonal rates

Compare these numbers with our crowd level predictions to find the best time to stay on-site:

Aventura HotelCabana Bay Beach ResortSapphire Falls ResortRoyal Pacific ResortHard Rock HotelPortofino Bay Hotel
Value Season 1
Jan 7 – Jan 11, Jan 15 – Feb 15, Sep 3 – Sep 27, Nov 25 – Dec 20
From $144From $144From $199From $274From $314From $329
Value Season 2
Aug 12 – Sep 2
From $154From $154From $204From $284From $324From $339
Regular Season
Jan 12 – Jan 14, Apr 8 – May 24, May 28 – May 31, Nov 4 – Nov 20
From $164From $164From $214From $309From $349From $359
Regular Season 2
Sep 28 – Nov 3
From $169From $169From $214From $309From $349From $359
Summer Season 1
Jun 1 – Jun 16, Jul 29 – Aug 11
From $189From $189From $239From $364From $439From $424
Summer Season 2
Jun 17 – Jul 28
N/AFrom $204From $254From $389From $469From $454
Peak Season 1
Feb 25 – Mar 8, May 25 – May 27, Nov 21 – Nov 24
From $204From $204From $259From $374From $449From $444
Peak Season 2
Feb 16 – Feb 24, Mar 9 – Mar 22
N/AFrom $214From $269From $394From $479From $469
Holiday Season
Mar 23 – Apr 7, Dec 21 – Jan 5
From $244From $244From $314From $479From $549From $544


Portofino Bay Hotel – cancellation policy

Since all five on-site hotels are operated by Loews, they all feature the same cancellation policy: if you cancel your reservation six or more days in advance, you will receive a full refund. If it’s anything fewer than five days beforehand, however, you will be charged one night’s room rate, plus tax.


Portofino Bay Hotel – map

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View OI’s Universal Orlando Resort map.

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