Comments on: Special needs are Universal: Privileges for broken bones, more thoughts on guests requesting Assistance Passes

By: Debi Dame

Debi Dame — Sat, 11 May 2013 17:29:25 +0000

In reply to Nicole.

Sorry – just saw your post! If you are staying on property at Universal Orlando Resort and will have the Express Passes, there is no reason I can see to getting the additional Assistance Pass. Basically, that’s what the AP is – it puts you in the same line as those with Express Passes; you are NOT put ahead of other guests using EPs. The only difference is when using a wheelchair, as sometimes the entry is different due to stairs that may be in an attraction. However, since the Fast Passes go quickly, and you do have medical concerns, get the Guest Assistance Card at Disney. Same thing – puts you in the Fast Pass lines but you have no constraints to return at certain times like you do with a Fast Pass.

Have a GREAT time!!

By: Taylor Strickland

Taylor Strickland — Fri, 10 May 2013 11:15:49 +0000

In reply to Nicole. Hi, Nicole. I'd recommend that you contact debi at specialneedsareuniversal@hotmail.com and see if she is able to help you with your question. Thanks!

By: Nicole

Nicole — Thu, 09 May 2013 21:36:12 +0000

We are visiting Universal/IOA and Magic Kingdom for the 1st time ever in 10 days. 2 of my 3 children are autistic. We have chosen to stay on property at Universal just for the Express Pass and early hours (even though it was a stretch to our budget!). Does anyone know if I even need a Guest Assistance Pass at Universal? (Also, my child that’s not autistic has a rare kidney disorder that requires very frequent restroom trips) .I’d rather not stand in line to get an assistance pass if it will not help us much at Universal/IOA. I do have medical notes for all the kids.

By: John

John — Thu, 18 Apr 2013 19:19:35 +0000

We got one as my son has JIA so it’s tough standing for a long time we saw no advantage tto having one as you had to wait to ride the only benefit was you didn’t have to wait in the queues but it certainly doesn’t replace an express pass nor should it.

By: Cassy

Cassy — Wed, 17 Apr 2013 20:48:04 +0000

I hate the idea of people renting a wheelchair just so they can obtain a Guess Assistance Pass. Just the other day there was someone who had the audacity to suggest that I do that on our vacation this fall. I couldn’t believe that someone would even suggest it! The only people who should benefit from the Pass are the guests who actually need assistance and their party.

By: Maureen

Maureen — Wed, 17 Apr 2013 19:57:10 +0000

Excellent information (as usual)! Thanks so much for writing this very helpful column.