OrlandoInformer ChristineMotto First and foremost, I want to thank you so much for the link. I love reading all of the insider’s info on your site. It has all been so helpful with our planning. I am hoping to use some of your tips for HHN while we are there also.
Yes, our dinner ressie was for Mythos. The park is open until 7pm that evening and our ADR was for 6pm. Anyway, we are going to try to get a walk up on the off chance we get can in, it will just be a bonus for us at this point.
I just wish they would have a live person to speak to when something like this happens. I have never had a problem getting a hold of someone at Disney and they have always called me back on the couple minor issues we have encountered over the years that could not be resolved immediately. So I only have these experiences to compare.
Again, I hoping for fun filled, issue free vacation at both Resorts for this upcoming trip! 🙂

ChristineMotto Yes, this explanation makes much more sense. Many guests have found Universal dining to be a struggle. I’m guessing that you were planning on dinner at one of their in-park full-service restaurants (Finnegan’s, Lombard’s, Confiscos or Mythos) — if so, likely the reason for the cancellation is because often Universal’s in-park full-service restaurants are not open for dinner, and schedules can change. I’m not excusing their lack of communication, just providing a reason.
Anyway, Blue Man Group is awesome, so I’m happy that those are now you’re arrangements. By the way, here are a few tips you may find interesting: http://bit.ly/GVQloU.
PS. Now that I think about it, perhaps you had reservations at CityWalk. If so, they could have been canceled because two restaurants closed down recently to make way for new venues, or because somewhat often CityWalk restaurants are bought out for the night by large parties. Again, not trying to excuse the lack of communication, just providing a possible explanation.

OrlandoInformer I’m sorry, I should have been more specific with my post. The reservation I was referring to was NOT a vacation package, but a dining reservation that was made awhile back. Now we are just a couple weeks out from our trip and they sent me an email stating my ressie was cancelled with NO explanation. They left a phone #: (407) 224-4012.. with the email to call if I had any questions. Well, duh…lol…I thought when I read it. Of course I have a question – Why did YOU cancel my ressie!?! 
Anyway, some people may not thinkk it is a big deal for a dining reservation, but this was a place my sons really wanted to go to and we planned other things around that reservation, which is now not only cancelled, but I cannot get another anywhere near the original time this close to our departure.
What was frustrating was that I could not communicate with anyone to find out why and what alternatives were available and there was NEVER a return call as stated would be provided on the “voice mail” message from this phone number.
Now, we have changed our plans for that evening and booked tickets to Blue Man Group to make up for our sons disappointment. I think they got the better deal anyway…lol. I’m not super angry because it has all worked out anyway at this point and I am not going to let anything ruin our vacation. I just wish some communication and explanation would have been provided.

I’m not trying to influence your votes, but your predicament intrigues me. When I worked in Universal’s vacation package department, there wasn’t even a way for guests to leave a message when we were closed. I wonder if you got the right number.
If you see this message, try