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    • Taylor Strickland

      (IMPORTANT) What's next for our community   03/24/2016

      Today we're excited to announce the start of our new Facebook group: Universal Community by Orlando Informer. We're also announcing we're closing our forums. This is probably the hardest decision I've made so far with Orlando Informer. This week marks the 2nd anniversary of our forums. Monday will mark 2 years from when I first applied to work with Orlando Informer. I was entering a pool of over 50 applicants, didn't meet the requirements, and didn't think the odds were very high that I'd get the position of Forum Moderator. It never even crossed my mind that not only would I get the position, but that position and these forums would be the start of being able to do what I love as a fulltime job. At its core, our forums have always had two goals: A ) Help families receive specific answers to specific questions, feedback from folks who have been in their shoes, and help them maximize their investment into their vacation. B ) Build a community of people who love to visit Universal, with a foundation of respect and tolerance. I can speak for our entire team on our forums (both past and present), especially our Community Manager @Chuck Plagmann, when I say that we have devoted hours of time every day of the year working towards these two goals. We feel that we've made major strides towards both of our goals, but see the opportunity to help a significantly greater amount of people plan their vacation and add on to our established (and amazing) community. Unfortunately, as time goes on, forums like ours have a tendency to slow down and be replaced by social media. It's the cycle of life for forums. We believe that this Facebook group is the logical next step for our community. Our forums and the content within will remain browseable for the foreseeable future, however you will not be able to submit new content. Our Facebook group, Universal Community by Orlando Informer, will be curated by our same team that ran the OI Forums. @Chuck Plagmann and I will be on the group daily to provide insight and help families plan their vacation. @debi will be monitoring for any Special Needs questions. Our (very talented) authors, like @Marc N. Kleinhenz, will be on the group to talk about their latest articles and your feedback. Finally, @Park Beast will even be dropping by from time to time to talk about our weekly podcast. You can access our Facebook group by searching "Universal Community by Orlando Informer" or visiting UOR.community from any webbrowser. We know this is a substantial change from our forums, but are hopeful you'll be willing to give it a shot. Additionally, we're launching a Facebook group for Universal Hollywood: "Universal Community by California Informer" or visit USH.community. This is the end of the forums, but it is just the beginning of our community. One thing we consistently hear from members of our forums is how different our community is from some of the others found online. We are committed to maintaining this reputation in our Facebook group. I have met a countless number of people, many I call friends, from our OI Forums. I know real bonds (and even relationships) have resulted from the time spent on these forums. I'm looking forward to seeing these bonds develop and new ones form on our new outlet. Please know that this decision was not made lightly or without considering the amount of time many of you have spent on here. I fully believe this is the next step forward to growing our community and helping as many people as possible have the best trip to Universal. I'm looking forward to interacting with everyone for many years to come. As always, please don't hesitate to reach out with feedback -- taylor [at] orlandoinformer.com See you on the Facebook Group, Taylor P.S., Unlimited likes on Facebook, you can thank me in advance.
jmpminfla

Florida resident tickets at Royal Pacific

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We bought our tickets through Universal.com. We were originally planning on checking into our room at RPR before the park closed that day so we wouldn't have to get the tickets the same day we would be visiting the parks. It appears now we won't get to check in until later, probably around 8:30-9:00. The park closes at 7:00 the days we will be there. Does anyone know if we will still be able to trade in our email for the actual tickets at the resort that late? if not would we not be able to take advantage of getting in an hour early in the morning with only an email confirmation? Wondering how that works for Florida residents. 

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Please note that as of March 2016 our forums have been discontinued. Join us in our Universal or Disney Facebook Communities. You can also check out our Universal vacation planning pages or blog for up-to-date information!

Royal Pacific has a Tickets and Attractions counter right across from the Concierge desk on the same floor as the lobby. The Concierge closes at 7pm. I don't know how late the Tickets and Attractions is open. But it would seem a lot of people would be in your same situation. Call the hotel and ask. Have a wonderful trip :)

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We bought our tickets through Universal.com. We were originally planning on checking into our room at RPR before the park closed that day so we wouldn't have to get the tickets the same day we would be visiting the parks. It appears now we won't get to check in until later, probably around 8:30-9:00. The park closes at 7:00 the days we will be there. Does anyone know if we will still be able to trade in our email for the actual tickets at the resort that late? if not would we not be able to take advantage of getting in an hour early in the morning with only an email confirmation? Wondering how that works for Florida residents. 

 

Hi jmpminfla

 

Welcome to the OI community forums.  It is always great to have more members join in on our discussions.

 

You sound nervous.  That is understandable.  But this is a routine situation, so no need to stress.  As Kathy1 mentions, a simple call to the RPR will make you feel better. 

 

After checkin, there is a kiosk nearby where you can get your express pass.  The checkin agent will direct you.  Also, the checkin agent can direct you to the ticket desk.  You do not mention the day of your visit, so the checkin agent can tell you which park (or both parks) will have early park admission and when.

 

For early park admission, you will need your park tickets, and your room keycard.  You will need the express for the express attractions later in the day.

 

I assume you have will call tickets.  Then you just need the email and the credit card you used to buy the tickets and you use the will call ticket kiosk.  You don't need a person to do this.  Again the checkin agent can direct you to the ticket will call kiosk.  There are also will kiosks near the park admission gates.

 

In the worst case scenario, get up 30 minutes early and go to the ticket desk in the morning and handle any problems.

 

Hope this helps you a little. 

 

Again, welcome.

 

Let us know if we can be of any assistance.

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Thanks Chuck and Kathy! I called the hotel and the lady that answered didn't seem like she was quite clear what I was asking (trading in the Florida resident email ticket purchase confirmation for the actual tickets) so I thought I would be sure and ask here too. As a Florida resident we can't use the kiosks to get our tickets for the FL resident rate so I was a bit worried about time and not being able to take advantage of that hour early entry into the parks.  Yes, that helps Chuck, I didn't realize the ticket desk was open earlier too so that is a relief. I'll call the hotel again for ticket purchasing hours.

 

By the way, love both of your pictures. Gotta love Homer and Daryl! 

Edited by jmpminfla

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