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    • Taylor Strickland

      (IMPORTANT) What's next for our community   03/24/2016

      Today we're excited to announce the start of our new Facebook group: Universal Community by Orlando Informer. We're also announcing we're closing our forums. This is probably the hardest decision I've made so far with Orlando Informer. This week marks the 2nd anniversary of our forums. Monday will mark 2 years from when I first applied to work with Orlando Informer. I was entering a pool of over 50 applicants, didn't meet the requirements, and didn't think the odds were very high that I'd get the position of Forum Moderator. It never even crossed my mind that not only would I get the position, but that position and these forums would be the start of being able to do what I love as a fulltime job. At its core, our forums have always had two goals: A ) Help families receive specific answers to specific questions, feedback from folks who have been in their shoes, and help them maximize their investment into their vacation. B ) Build a community of people who love to visit Universal, with a foundation of respect and tolerance. I can speak for our entire team on our forums (both past and present), especially our Community Manager @Chuck Plagmann, when I say that we have devoted hours of time every day of the year working towards these two goals. We feel that we've made major strides towards both of our goals, but see the opportunity to help a significantly greater amount of people plan their vacation and add on to our established (and amazing) community. Unfortunately, as time goes on, forums like ours have a tendency to slow down and be replaced by social media. It's the cycle of life for forums. We believe that this Facebook group is the logical next step for our community. Our forums and the content within will remain browseable for the foreseeable future, however you will not be able to submit new content. Our Facebook group, Universal Community by Orlando Informer, will be curated by our same team that ran the OI Forums. @Chuck Plagmann and I will be on the group daily to provide insight and help families plan their vacation. @debi will be monitoring for any Special Needs questions. Our (very talented) authors, like @Marc N. Kleinhenz, will be on the group to talk about their latest articles and your feedback. Finally, @Park Beast will even be dropping by from time to time to talk about our weekly podcast. You can access our Facebook group by searching "Universal Community by Orlando Informer" or visiting UOR.community from any webbrowser. We know this is a substantial change from our forums, but are hopeful you'll be willing to give it a shot. Additionally, we're launching a Facebook group for Universal Hollywood: "Universal Community by California Informer" or visit USH.community. This is the end of the forums, but it is just the beginning of our community. One thing we consistently hear from members of our forums is how different our community is from some of the others found online. We are committed to maintaining this reputation in our Facebook group. I have met a countless number of people, many I call friends, from our OI Forums. I know real bonds (and even relationships) have resulted from the time spent on these forums. I'm looking forward to seeing these bonds develop and new ones form on our new outlet. Please know that this decision was not made lightly or without considering the amount of time many of you have spent on here. I fully believe this is the next step forward to growing our community and helping as many people as possible have the best trip to Universal. I'm looking forward to interacting with everyone for many years to come. As always, please don't hesitate to reach out with feedback -- taylor [at] orlandoinformer.com See you on the Facebook Group, Taylor P.S., Unlimited likes on Facebook, you can thank me in advance.


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  10. yes thanks for update! Disappointing but not end of world.
  11. Thanks for the welcome! Guess we will have to wait and see how this shakes out. We will have a great time regardless but I may have planned a bit differently-oh well! Next time:)
  12. I am in same boat. Joined this forum specifically to ask this question about discount. Emailed Guest services and received call today stating that you do NOT need to purchase the tickets through AAA, taken with a grain of salt It is also reported on other forums that AAA tickets are not given any discount "vouchers" when picked up at their office. I may just swing by our local AAA office and see if I can get that "list" of discounts even though I didn't purchase tickets through them-but am premier member and have been for years. And I do read the mailings that come on regular basis and do not recall any change to discounts offered (or requirements) as I was on lookout for this (started planning trip >250 days ago lol). Very frustrating for changes to happen with NO notification. Obviously this has been going on awhile and would have made a difference where I purchased tickets. ETA-the GS person told me to ask for manager if run into difficulty with the discount...